call centre

n.

（公司的）呼叫中心，电话服务中心；

复数：call centres

Call centre
Dual processes at work in a call centre: An application of the job demands – resources model
'India calling to the far away towns': the call centre labour process and globalization
A Test of Basic Assumptions of Affective Events Theory (AET) in Call Centre Work
‘We Recruit Attitude’: The Selection and Shaping of Routine Call Centre Labour
Taylorism, targets and the pursuit of quantity and quality by call centre management
Work motivation, organisational identification, and well-being in call centre work
‘An assembly line in the head’: work and employee relations in the call centre
Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre
Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers.