Chapter5-8_F1考试试题及答案P5-新东方在线职业题库

Which of the following principles of classical management is challenged by matrix management?

A

Structuring the organisation on functional lines

B

Structuring the organisation on geographical lines

C

Unity of command

D

Decentralisation of decision-making

Which of the following statements about the informal organisation is not true?

A

The influence of the informal organisation was highlighted by the Hawthorne Studies, in the way group norms and dynamics affected productivity.

B

Informal organisation can pose a threat to employee health and safety.

C

Informal organisation can stimulate innovation.

D

Managers in positions of authority generally cannot be part of the informal organisation

Which one of the following is an advantage of centralisation?

A

It helps to develop the skills of junior managers

B

It avoids overburdening top managers in terms of workload and stress

C

Senior managers can take a wider view of problems and consequences

Which of the following statements is/are true?

(i) An informal organisation exists within every formal organisation

(ii) The objectives of the informal organisation are broadly the same as those of the formal organisation

(iii) A strong, close-knit informal organisation is desirable within the formal organisation

A

Statement (i) only

B

Statements (i) and (iii) only

C

Statements (ii) and (iii) only

D

Statement (iii) only

What is an organisation which has removed the internal barriers which separate hierarchy levels and functions and also

between the organisation and its suppliers, customers and competitors known as?

A

Modular organisation

B

Hollow organisation

C

Jobless structure

D

Boundaryless organisation

Which of the following statements are true?

(i) With a shared service centre services are likely to be less tailored

(ii) The IT function is commonly provided using shared service approach

(iii) A shared service centre is not part of the organisation

A

Statement (i) and (iii) only

B

Statements (i) and (ii) only

C

Statements (ii) and (iii) only

BZ Ness Ltd is an organisation with a strongly traditional outlook. It is structured and managed according to classical

principles： specialisation, the scalar chain of command, unity of command and direction. Personnel tend to focus on their

own distinct tasks, which are strictly defined and directed. Communication is vertical, rather than lateral. Discipline is much

prized and enshrined in the rule book of the company.From the scenario,

what sort of culture does BZ Ness Ltd have, using Harrison's classifications?

A

Role culture

B

Task culture

C

Existential culture

D

Power culture

Which of the following statements is true?

A

Strong values improve corporate performance

B

Strong values can replace rules and controls in an organisation

C

Strong values minimise conflict within an organisation

D

Strong values are dangerous if they filter out 'uncomfortable' environmental information

Culture is the collective programming of the mind which distinguishes the members of one from another.

Which word or phrase most accurately completes the definition?

A

Nation

B

Category of people

C

Social class

Which of the following is not one of the terms used by Hofstede to describe a key dimension of culture?

A

Power-distance

B

Acquisitive/giving

C

ndividualism/collectivism

D

Uncertainty avoidance

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