快速查题-ACCA英国注册会计师试题

Calculate liquidity and working capital ratios from the accounts of a manufacturer of products for the construction industry, and comment on the ratios. 

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Suggest two separate performance indicators that could be used to assess each of the following areas of a fast food chain's operations. 

(a) Food preparation department 

(b) Marketing department 

 Give five examples of a financial performance measure. 

 How do quantitative and qualitative performance measures differ? 

Choose the correct words from those highlighted. 

 In general, a current ratio in excess of 1/less than 1/approximately zero should be expected. 

 Fill in the blanks. 

NFPIs are less likely to be …………………. than traditional profit-related measures and they should therefore offer a means of counteracting ………………………….. . 

What are the three most important features of the balanced scorecard approach? 

 EJET is an airline company that operates domestically and internationally using a fleet of 20 aircraft. Passengers book flights using the internet or by telephone and pay for their flights at the time of booking using a debit or credit card. 

EJET currently measures its performance using financial ratios. The new Managing Director has suggested that non-financial measures are equally important as financial measures and provide further insights into company performance. 

Indicate the statements shown below that are valid: 

A Non-financial measures are less likely to be manipulated than traditional financial ratios. 

B Non-financial measures may discourage dysfunctional behaviour by airline staff. 

C Financial ratios do not need to be linked with non-financial measures. 

D Non-financial measures are a better indicator of future prospects than financial ratios which focus on the short term. 

E Internal efficiency can be measured by the number of flight take-offs that are on time. 

F Non-financial performance measures do not need to be developed and refined over time as they always remain relevant. 

G Customer satisfaction can be measured in terms of the number of failed attempts to make a booking due to website crashes. 

 Michigan is an insurance company. Recently, there has been concern that too many quotations have been sent to clients either late or containing errors. The department concerned has responded that it is understaffed, and a high proportion of current staff has recently joined the firm. The performance of this department is to be carefully monitored. 

Which ONE of the following non-financial performance indicators would NOT be an appropriate measure to monitor and improve the department’s performance? 

 HH plc monitors the % of total sales that derives from products developed in the last year. Which part of the balanced scorecard would this measure be classified under?